Department for Transport – Post Brexit readiness programme
With EU exit confirmed, Level 5 and the Department for Transport collectively worked as a collaborative team to ensure that sites in Kent were ready to handle a large number of HGV vehicles preparing to cross the border post-Brexit.
The challenging timeframes faced, had required leadership to handle the wider post brexit programme, and has also worked with other suppliers and Government departments. The additional challenges surrounded COVID-19 restrictions, communications, strategies and roadmaps to go-live in a multi-vendor environment. Working remotely was a priority for safety, with visits to Lorry sites (Sevington) where customs checks and clearances will take place.
In order to deliver within a very challenging timeframe and environment, a number of deliverables was required:
- Connectivity (masts) – Working with mobile providers for failover support and for generating additional connectivity to Border readiness operators at sites. With a location that is expecting a vast amount of lorry drivers can cause a risk to connectivity in general (4G/5G), so having a failover approach for frontline staff to always have a sustainable connection is important for tablets/devices.
- A project delivery of the “Check an HGV” and Survey applications is required to ensure Border checkers could verify that Hauliers has the correct paperwork in place.
- Operations – ensuring that all operators devices (Tablets) were ready for the activities, and also hence the requirement for failover on connectivity.
- Security Testing and Accessibility needs were met for the Hauliers informational website (working with the Head of Cyber Security at DfT and Government Digital Services).
- Training to supervisors that are on the frontline.
- Assurance processes and sign off points with Scenario planning as part of the programme management, and creating an alignment across external/internal stakeholders.
- Standard operating procedures and support processes.
The service had a “go live” confirmed for 23:00 on 31/12/20, ensuring that all Hauliers could be checked at the Kent Sites.
All elements of the solution were successfully delivered on time
Delivery within a challenging environment, and very tight timescales
Alignment of departments and multiple suppliers
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